Skip to main content
For United States payments, use the Trustly US connector.
Trustly Europe supports redirect-based bank payments for buyers across Europe.

​
Setup

A Trustly account can be requested by contacting their sales team via the Trustly website.

​
Credentials

When setting up Trustly in the dashboard, configure the following credentials, which you can obtain from the Trustly team.
  • Username - The username used to authenticate API requests.
  • Password - The password used to authenticate API requests.
  • Private key - The private key used to sign Trustly requests.

​
Capabilities

​
Supported countries

​
Supported currencies

​
Required fields

Trustly Europe requires the following checkout fields:
  • Billing address country
  • Billing address line 1
  • Billing address postal code
Optionally, you can pass up to 249 cart items with a transaction.

​
Integration

The default integration for Trustly Europe uses a redirect to a hosted payments page. Start by creating a new transaction with the following required fields. 
var transaction = await client.Transactions.CreateAsync(
  transactionCreate: new TransactionCreate()
  {
    Amount = 1299,
    Currency = "EUR",
    Country = "DE",
    PaymentMethod =
      TransactionCreatePaymentMethod.CreateRedirectPaymentMethodCreate(
        new RedirectPaymentMethodCreate()
        {
          Method = "trustlyeurope",
          Country = "DE",
          Currency = "EUR",
          RedirectUrl = "https://example.com/callback",
        }
      ),
  }
);

amount := int64(1299)
currency := "EUR"
country := "DE"
method := components.RedirectPaymentMethodCreateMethodTrustlyeurope
redirectUrl := "https://example.com/callback"

redirectPaymentMethodCreate := components.RedirectPaymentMethodCreate{
  Method: method,
  Country: country,
  Currency: currency,
  RedirectURL: redirectUrl,
}
paymentMethod := components.CreateTransactionCreatePaymentMethodRedirectPaymentMethodCreate(redirectPaymentMethodCreate)

transactionCreate := components.TransactionCreate{
  Amount:        amount,
  Currency:      currency,
  Country:       &country,
  PaymentMethod: &paymentMethod,
}

transaction, err := client.Transactions.Create(ctx, transactionCreate, nil, nil, nil)

CreateTransactionResponse transactionResponse = gr4vyClient.transactions().create()
  .transactionCreate(TransactionCreate.builder()
    .amount(1299L)
    .currency("EUR")
    .country("DE")
    .paymentMethod(TransactionCreatePaymentMethod.of(RedirectPaymentMethodCreate.builder()
      .method(RedirectPaymentMethodCreateMethod.TRUSTLYEUROPE)
      .country("DE")
      .currency("EUR")
      .redirectUrl("https://example.com/callback")
      .build()))
    .build())
  .call();

Transaction transaction = transactionResponse.transaction().orElse(null);

$transactionCreate = new TransactionCreate(
  amount: 1299,
  currency: 'EUR',
  country: 'DE',
  paymentMethod: new RedirectPaymentMethodCreate(
    method: 'trustlyeurope',
    country: 'DE',
    currency: 'EUR',
    redirectUrl: 'https://example.com/callback'
  )
);
$response = $client->transactions->create($transactionCreate);
$transaction = $response->transaction;

transaction: models.Transaction = client.transactions.create(
  amount=1299,
  currency="EUR",
  country="DE",
  payment_method={
    "method": "trustlyeurope",
    "country": "DE",
    "currency": "EUR",
    "redirect_url": "https://example.com/callback",
  }
)

const transaction = await client.transactions.create({
  amount: 1299,
  currency: "EUR",
  country: "DE",
  paymentMethod: {
    method: "trustlyeurope",
    country: "DE",
    currency: "EUR",
    redirectUrl: "https://example.com/callback"
  }
})
After the transaction is created, the API response includes a payment_method.approval_url and the status is set to buyer_approval_pending. The approval URL expires after 30 minutes. 
{
  "type": "transaction",
  "id": "ea1efdd0-20f9-44d9-9b0b-0a3d71e9b625",
  "payment_method": {
    "type": "payment-method",
    "approval_url": "https://cdn.gr4vy.com/connectors/..."
  },
  "method": "trustlyeurope"
}
Redirect the buyer to the approval_url so they can complete bank authentication and approve the payment. After approval the buyer is redirected to the redirect_url you provided when creating the transaction. Do not rely solely on the redirect - either poll the transaction or (recommended) rely on webhooks to detect the final status (for example capture_succeeded or failure states).